Frequently Asked Questions
The gold jewelry are designed and made in Italy.
We have two types of gold jewelry models. 14 and 18 carats. The carats of each models are highlighted on the product page.
Generally you have 20 days to return the product. For items purchased between december 1 and 20 you have 40 days to return items. The items has to be return in perfect undamaged conditions. For more information contact us at info@lukabela.eu
We accept payments via bank transfer and via bank card. We use globally trusted payment provider Stripe, therefore you can be assured your information is safely processed. If you use Mastercard or Visa card your purchase is protected by Customer Protection Agreement. (If you do not receive your item, you can request a Chargeback via your bank.)
We dispatch the products within 1-2 business days. Shipping depends on your destination country. Shipping varies based on country. The prices for your country you can see here.
14K gold, made of 58.3% pure gold mixed with stronger metals, is durable and suited for everyday wear. 18K gold contains 75% pure gold, giving it a richer color and more luxurious feel, making it a popular choice for high-end pieces. Because 18K gold has a higher gold content, it’s more valuable, which is reflected in its price. Both are excellent options, with 14K prized for resilience and 18K for its elegance and warmth.
Yes, the gold jewelry includes a hallmark stamp, which certifies the purity and authenticity of the gold used.